Metering & data access

Data issues

Find our how Energy Sparks accesses your energy data, and what problems can occur

• Why is our data lagging?
• Why might stop receiving your school’s data?
• Why do we stop showing your school’s data?
• How can I help to resolve data access issues?
• What should I do if I notice an issue with my school's data?

Electricity and gas

More information about metering and data access for electricity and gas supplies.

• Overview
• Types of energy meter
• What meters does Energy Sparks support?
• How do I know if my school has a meter which is capable of sharing half-hourly consumption data?
• How do we upgrade our meters?
• How to find your meter numbers
• How does Energy Sparks access our data?

Solar

Learn more about solar monitoring systems and find out how Energy Sparks can incorporate solar into your school’s energy data analysis.

• What is a solar monitoring system?
• Types of solar meters
• How can Energy Sparks access our solar data?
• What if our system is not supported, or we cannot access data?