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  1. Support index
  2. School accounts
  3. Managing users

Managing users

Learn about the different types of Energy Sparks users, and find out how to add and delete staff and pupil accounts.

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Audience

This page provides help for School and Group admins.

You will need to sign-in to follow the instructions on this page.

Types of user

Your school’s Energy Sparks dashboard is publicly available (unless you have requested and paid for our private energy management tool). But some features and content are only accessible to your school’s registered users.

Staff user - can access more detailed energy tariff and cost content than a public user. Staff can also log actions and activities, register to receive weekly energy alerts and - like public users - can view both the adult and pupil dashboards.

School admin - has additional rights compared to staff users. Admins can edit school details like floor area and pupil numbers, add or remove users, manage energy tariffs and update the school calendar and opening times. The school admin is normally the person who set up your school’s Energy Sparks dashboard, but we recommend that additional school admin users are added once setup is complete.

Group admin - is similar to a school admin account but allows the user to access more than one school account under the same login. This is typically someone working in a Multi-Academy Trust head office. Group admins also have easy access to the group dashboard, which gives additional analysis, comparisons and priority actions at a group level.

Pupil user - can view pupil dashboards, start programmes, log activities that have been completed by the eco-team or as part of a classroom activity, and carry out transport surveys. Pupil users can also see detailed cost information if their school is sharing data publicly.

Student user - can view pupil dashboards, start programmes, log activities as an individual user.  Students can also see detailed cost information if their school is sharing data publicly. Any information or images uploaded will by default not be visible to other users not linked to their school. 

Adding new users

We expect all schools to have at least three registered staff users on Energy Sparks so that energy-saving becomes a community effort.

To encourage more colleagues to get involved with Energy Sparks, school admin and group admin users can set them up with a user account on Energy Sparks.

The Manage users page is accessible from the Manage school menu when signed in as a school or group admin.

Visit the manage user page for your school.

You can choose to add users as a school admin or staff account. Enter their details and they will be issued with an account set-up email. 

Adding pupil accounts

Pupil accounts allow your school's pupils to log into Energy Sparks using only a password - no email address is required. These accounts can be created to be used in classrooms or with eco-teams. You can create one account for the whole school, or one per classroom or team, and the password(s) can then be shared with pupils.

School admin users can create and manage pupil accounts.

The Manage users page is accessible from the Manage school menu when signed in as a school or group admin.

Visit the manage user page for your school. 

Choose to add a New pupil account. Enter a class or team name and an easy to remember password and click Create account. These details can now be shared with pupils to allow them to log into your school’s Energy Sparks dashboard.

Adding student accounts

Student accounts allow your school's students to have a personal account linked to your school. Unlike the pupil account,  a personal student school email address is required. 

These accounts can be created to be used to support individuals undertaking the Duke of Edinburgh's Award volunteering sections or their own projects using the activities.  You can create the account and the individual password can then be shared with each student.

School admin users can create and manage student accounts.

The Manage users page is accessible from the Manage school menu when signed in as a school or group admin.

Visit the manage user page for your school. 

Choose to add a New student account. Enter the student's details and they will be issued with an account set-up email. They will then be asked to set a password for their account before it can be used.

Removing users

If members of staff leave a school school admin users can remove their user account. 

The Manage users page is accessible from the Manage school menu when signed in as a school or group admin.

Visit the manage user page for your school.

Click Delete next to the user you wish to remove and click OK when prompted.

Remember to maintain at least three users on your account at all times, and make sure at least one user is receiving the weekly energy use alerts. 

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  • Types of user
  • Adding new users
  • Adding pupil accounts
  • Adding student accounts
  • Removing users
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