This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Energy Sparks collects the following personal and non-personal data:
We collect data and process data when you:
Energy Sparks may also receive your data from the following sources:
Energy Sparks allows school users to post descriptions of their energy-saving activities and may choose to upload relevant photos.
As described in our terms and conditions, if this text refers to pupil's by name or the photos include individual pupils, it the responsibilty of users to ensure that the school has the necessary parental permission for that to be shared and made public for anyone to access.
We provide functionality for users to delete activity descriptions and any associated photos.
Energy Sparks collects your data so that we can:
Energy usage data is published under an open licence to Energy Sparks. This includes both ongoing and historical data. Publishing the energy data under an open licence will allow it to be accessed, used and shared by anyone, including the Energy Sparks team.
Contact email addresses or mobile phone numbers are not publicly available on Energy Sparks. We will not share your personal information with or sell it to third-party marketers.
Energy Sparks securely stores your user and school data at Amazon Web Services data centres within the EU.
Energy Sparks will keep your data as long as your school is an Energy Sparks participant. Your school has the right to withdraw consent to your data being published to Energy Sparks at anytime. You can withdraw consent by emailing hello@energysparks.uk.
We use Mailchimp to manage our email newsletter subscriber lists and send newsletters to our users. Their use of your contact details is governed by their data processing agreement. You can opt out of our newsletter using the link provided in each email.
We use Mailgun to send email from our service, including weekly email alerts, user invitations and password reminders. Their use of your name and email address is governed by their data processing agreement
We use Twilio to send messages to users that have opted in to weekly alerts via SMS. Their use of your telephone number is governed by their data processing agreement
We use Google Workspace and specifically, Google Drive and Google Forms, to capture and store information essential to us running our organisation and supporting your use of our services. This includes information submitted via our enrolment forms, user surveys and research, contracts, etc. Their use of data is governed by their data processing agreement.
We use CapsuleCRM as a contact management service. This is used to hold your contact details and the text of emails you send to us in the course of using our services. Their use of data is governed by their data processing agreement.
We use Calendly to help us organise meetings with you. This includes your name, email and organisation name. Their use of data is governed by their data processing agreement.
We use EventBrite to organise and run our online events and workshops. This will involve collecting your name and contact details as a participant. Their use of this data is governed by their data processing agreement
We use Sprint Education Campus in our marketing communications. We do not share any personal data with Campus. You can opt out of our marketing emails using the link provided in each email.
We may occasionally work with marketing agencies to help promote or advertise our services. We do not share any personal data with those agencies.
We may occasionally use social media adverts to help promote or advertise our services. We do not share or collect any personal data as part of running those advertising campaigns.
We will not share your personal information with any other third-party unless we have your permission or the law requires us to.
Energy Sparks would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at hello@energysparks.uk
If a school stops using Energy Sparks' services, their Energy Sparks account can be archived or deleted. An account can be archived if there is a reasonable likelihood that the school’s account will be reactivated in the next 18 months. This includes when the school is no longer eligible for a funded account but wants to remain on the waiting list should further funding become available in future. An account can also be archived if the school does not have capacity to engage with Energy Sparks at the present time, but hopes to re-engage within the next 18 months. Energy Sparks will also archive a school’s account should their funded access end and the school provides no further instructions on whether they wish to pay for their account. Accounts will be fully deleted on request from a school or after they have been archived for more than 18 months.
An archived school account will not be publicly visible nor visible to logged in school users, but Energy Sparks will save the school’s account details including meter numbers, historic data and confirmed user details. Any unconfirmed user invitations will be deleted from the school’s records when the account is archived. A deleted school account will delete the school’s meter numbers, historic data and user information.
Cookies are small files saved on your phone, tablet or computer when you visit a website.
We use cookies to make Energy Sparks work and collect information about how you use our service.
For further information, visit allaboutcookies.org. Or view our Cookies page.
Energy Sparks uses cookies in a range of ways to improve your experience on our website, including:
There are a number of different types of cookies, however, our website uses:
You can opt in or out of Google Analytics cookies via our Cookies page.
You can also set your browser to refuse all cookies from our site. See allaboutcookies.org for more information. However, in a few cases, some of our website features may not function as a result.
The Energy Sparks website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Energy Sparks keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10th April 2024.
If you have any questions about Energy Sparks' privacy policy, the data we hold on you or your school, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at hello@energysparks.uk
Should you wish to report a complaint or if you feel that Energy Sparks has not addressed your concerns in a satisfactory manner, you may contact the Information Commissioner's Office.
https://ico.org.uk/make-a-complaint/ or 0303 123 1113.